We are delighted to have you as our guests. Please find our HOUSE RULES below.
Welcome! These rules have been established to ensure that everyone enjoys a pleasant, peaceful and safe stay. By choosing to stay at our accommodation, you agree to abide by these rules in full.
Arrival and Departure
Check-in: Accommodation is available from 3.00 pm unless otherwise agreed.
> Note: As we do not have a 24-hour reception, it is essential to notify us of your arrival time in advance. Arrivals outside agreed times may result in delays and do not entitle you to any claims or refunds.
Check-out: Rooms must be vacated by 10AM to allow for cleaning.
Access and Documents
Self-Check-in: Access codes or key instructions will be sent via email or WhatsApp on the day of arrival.
Documents: In accordance with national regulations (Art. 109 TULPS), it is mandatory to provide a valid ID for each guest. Failure to do so will result in us being obliged to refuse accommodation.
Privacy: Data is processed in accordance with EU Regulation 2016/679 (GDPR).
Minors: Unaccompanied minors must present a signed parental authorisation along with a copy of the parent’s identity document.
Cleaning and Maintenance
Frequency: Cleaning and linen changes take place at the end of each stay. For stays longer than 5 days, a weekly cleaning service is provided, arranged in consultation with the guest.
Liability: Any damage to the property, furnishings or items in use caused by negligence will be charged at the cost of repair or replacement.
Prohibitions and Safety
Smoking: Smoking is strictly prohibited inside all premises. The use of drugs and the lighting of fires or stoves of any kind is also prohibited.
Pets: For hygiene reasons and to protect guests with allergies, pets are not permitted.
External Visitors: For public safety reasons, unregistered persons are not permitted to enter the accommodation.
Care of Facilities: Do not throw anything into the toilet that could block the drains. Blockages caused by improper use will result in an immediate charge of €250.
Respect for Quiet Hours
Please respect others’ rest by avoiding disruptive noise during the following times: 10PM – 8AM and 2PM – 4PM.
It is forbidden to organise parties or events. Behaviour must always be characterised by respect and civil coexistence.
Payments and Liability
Balance: Payment must be made on arrival for the entire stay (debit card, credit card, Satispay, PayPal or cash). Cheques are not accepted.
Valuables: The management accepts no liability for any loss of items or valuables left unattended in the rooms.
Energy Saving: We ask you to switch off lights and air conditioning whenever you leave the accommodation.
Access to Rooms: The manager reserves the right to enter the accommodation in the guest’s absence solely in cases of emergency, for safety reasons or for urgent repairs (e.g. water leaks, windows left open in the rain, air conditioning left on). In such circumstances, the guest will be informed promptly.
Acceptance of the Rules: Confirmation of the booking and access to the property imply full acceptance of these Rules. Failure to comply with these rules may result in removal from the property and, where applicable, reporting to the relevant authorities.
Thank you for choosing to stay with us! Our aim is to make your stay as pleasant and stress-free as possible. We are at your complete disposal for any needs or suggestions.
We wish you a wonderful stay!